Privacy Policy
Last updated: 19 July 2026
Panda Play House ("we", "us", "our") operates an indoor children's play area located at 1st Floor, D5, Sadhana Enclave, Opposite Rajkumar Hospital, Makanpur Colony, Sector 62, Noida, Uttar Pradesh 201020, India, and the website pandaplayhouse.in. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
- Contact information you share with us directly — such as your name, phone number and email address — when you call, email or message us on WhatsApp to make an enquiry or booking.
- Messages and booking details you send us, such as preferred dates for visits or birthday parties.
Our website is informational and does not require you to create an account. We do not use the website to automatically collect personal information.
2. How We Use Your Information
- To respond to your enquiries and manage bookings for play sessions and birthday parties.
- To send you booking confirmations, reminders and important updates.
- To share offers or updates about Panda Play House on WhatsApp — only if you have opted in to receive them.
3. WhatsApp Communications
We use the WhatsApp Business platform to communicate with parents and guardians. By messaging us on WhatsApp or opting in to receive messages, you consent to receiving communications from us on WhatsApp. Message delivery is handled by WhatsApp (Meta Platforms, Inc.) in accordance with their own privacy policy.
Opting out: you can stop receiving messages from us at any time by replying "STOP" to any of our WhatsApp messages, or by asking us to remove your number.
4. Sharing of Information
We do not sell, rent or trade your personal information. We only share information with service providers that help us operate (such as WhatsApp for message delivery), or if required to do so by law.
5. Children's Privacy
Our play area is designed for children, but all bookings, enquiries and communications are made by parents or legal guardians. We do not knowingly collect personal information from children through our website or WhatsApp.
6. Data Security & Retention
We take reasonable steps to keep your information secure and only retain it for as long as needed to serve you and meet legal requirements.
7. Your Rights
You may ask us at any time to view, correct or delete the personal information we hold about you by contacting us using the details below.
8. Third-Party Links
Our website contains an embedded Google Map and links to external services (such as WhatsApp). These services are governed by their own privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy or your information, please contact us:
- Panda Play House
- 1st Floor, D5, Sadhana Enclave, Opposite Rajkumar Hospital, Makanpur Colony, Sector 62, Noida, Uttar Pradesh 201020
- Phone / WhatsApp: 070656 56045
- Email: pandaplayhouse12@gmail.com